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Rod Warranty Policy

FISHING ROD WARRANTY POLICY

Fishing rods are covered by a limited one year from date of purchase by original owner warranty for most failures due to manufacture defects.

ROD WARRANTY DOES NOT COVER

  • Damage caused by the owner’s negligence, lack of maintenance, accident or abuse.
  • Breakage due to rod being used with line heavier than the rod is recommended for.
  • Breakage due to rod being used with cast weight heavier than the rod is recommended for.
  • Normal expected wear and tear.
  • Broken/missing guides are not covered under any warranties. Guides are inexpensively and quickly replaced at most quality fishing tackle shops.
  • Rod Breakages after 14 Days of Purchase date are not covered under warranty. Rod Blanks that have a factory defect will appear on the very first cast or fish landed once the rod is loaded up.

 

Out of Stock Policy

In the event a rod submitted for warranty is out of stock or discontinued, Tackle Addiction will generously find a comparable replacement or issue a credit.

No Rod will be considered for warranty repair or replacement without proof of purchase. Due to high instances of parallel and self-importing, this guideline will be strictly adhered to.

CLAIMING WARRANTY

Warranties can only be approved by the rods Australian Distributor. To make a claim, whether they be warranty or faults, the product must be returned to the place of purchase at the Buyers expense. please contact our Customer Service team for instruction.

Important: We must receive the section of the rod with the model number on it, description of the problem you are experiencing AND a completed Rod Warranty Form to process your warranty claim. Proof of purchase such as a receipt from an AUTHORIZED RETAILER* is a requirement for all warranty claims.

RETURN WARRANTY ADDRESS

Tackle Addiction, 9/143 Fairfield Street, YENNORA NSW 2161 – info@tackleaddiction.com.au

REPLACEMENT PLAN

Accidents happen. Car doors, hatches, ceiling fans, or damaged from transporting. You deserve a reward for being a loyal customer and we have a program to replace your damaged rod. We know most breaks aren’t defects, and we believe you should have an option to replace your favourite rod at a reasonable charge.

Shipping Guidelines: Shipping cost will be applied to the replacement Plan price